1800Comcast (2024)

FAQs

How do I talk to someone at Xfinity customer service? ›

If you believe there is an error on your bill or have a question about your service, please call Xfinity Mobile customer support at (888) 936-4968.

Depending on how long you've been an Xfinity customer, you will be eligible for rewards such as movie nights, early access to games, Xfinity product discounts, family activities, sweepstakes, tickets, gift cards, etc., and they'll be refreshed regularly.

If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.

Dial "0". Most of the time, pressing "0" will take you to an operator. If it doesn't, press it multiple times. For many systems, pressing it twenty times will do the trick.

YOU HAVE THE RIGHT TO TERMINATE YOUR AUTHORIZATION AT ANY TIME ONLINE BY LOGGING INTO YOUR ACCOUNT AT CUSTOMER.XFINITY.COM AND TERMINATING AUTOMATIC PAYMENTS OR BY CALLING YOUR LOCAL COMCAST OFFICE AT 1-800-266-2278 AND TERMINATING YOUR AUTHORIZATION WITH A COMCAST CUSTOMER ACCOUNT EXECUTIVE.

For people filtering calls (thanks spam): 1-888-934-6489 appears to be the Comcast call number.

Call 1-800-XFINITY (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill.

Does Xfinity have a 55+ internet plan for seniors? No. Xfinity lacks senior discounts on its internet or cable plans. However, seniors can often save by bundling multiple services through Xfinity.

Access voicemail from your phone's dial pad

You can: Press and hold 1. Dial *86. Dial your Xfinity Mobile phone number.

What is the difference between voicemail and answering machine? ›

Unlike voicemail, an answering machine is placed at the user's premises alongside—or incorporated within—the user's landline telephone, and unlike operator messaging, the caller does not talk to a human.

Press 33 to skip to the end of the message. Press 5 to play the message information (date, time, recorded name, etc.). Press # to skip the message and listen to the next message. Press * to go back to the Main Menu.

Are Comcast and Xfinity the same? Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.